Privacy Policy

At Sydney Luxe Boutique, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website sydneyluxeboutique.com or make a purchase from our store.

1. Information We Collect

We may collect the following types of personal information when you interact with our Site:

• Contact details: name, email address, phone number.
• Order details: shipping/billing address, payment information, purchase history.
• Technical information: IP address, browser type, device type, and browsing activity on our Site.
• Marketing preferences: information you provide when subscribing to our newsletter or promotions.

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders.
• Communicate with you regarding your purchase, returns, or customer support requests.
• Improve our website, services, and customer experience.
• Send you marketing emails or promotions (only if you have opted in).
• Comply with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and never sell your data. Your personal information may only be shared with:

• Trusted service providers (e.g., payment processors, couriers) to complete your order.
• IT and marketing partners to help us operate our website and campaigns.
• Legal authorities if required by law or to protect our rights.

4. Cookies & Tracking

Our Site uses cookies and similar technologies to:

• Remember your preferences and improve your shopping experience.
• Analyse website traffic and performance.
• Deliver relevant advertising.

You can manage or disable cookies through your browser settings, though this may affect your browsing experience.

5. Data Security

We take reasonable steps to protect your personal information against loss, misuse, and unauthorised access. However, no method of online transmission is 100% secure.

6. Your Rights

Under Australian law, you have the right to:

• Request access to the personal information we hold about you.
• Request corrections if any details are inaccurate.
• Opt out of receiving marketing communications at any time.

To exercise your rights, please contact us at contact@sydneyluxeboutique.com.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 contact@sydneyluxeboutique.com
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